Kyoob-ID, Singapore’s boutique architectural interior design consultancy creates a personable patient experience in the redesign of Mahkota Medical Centre, a leading tertiary care hospital in Southern Peninsula, Malaysia. The redesign of MMC, which stands as an existing site, focused on creating a conducive environment for patients and visitors. MMC values the importance of a patient’s experience at a healthcare institution and places top priority on ensuring his or her comfort and ease of convenience. Michelle Goh, Design Director of Kyoob-ID said: “To develop a warm, friendly, and service-oriented environment, we envisioned the areas to be fluid, open, and seamless, with environmental graphics featuring way finding and the human element as key focuses. We aimed to create an uplifting and calm environment, one where the patients can feel comfortable and relaxed. At the same time, we wanted the space to be functional, dynamic, and modern and progressive.” “I am impressed with the design. The design by Kyoob-ID has created a huge change in the patient experience. The interior now stands out as one-of-its-kind design, a design not typically found in hospitals anywhere in the region,” added MMC’s CEO Tim Chang.